bi baji — Safe and Responsible Betting
Entertainment should not become a burden — bi baji wants every player to enjoy themselves within limits they set for themselves. On this page you will find self-limit tools, warning signs and ways to get help when needed.
Age Requirements
The minimum age to participate in casino and betting activities on bi baji is 21. Age is verified at account registration and identity documents may be requested at any time. Any attempt to open an account by someone underage will be rejected.
If there are underage members in your household, keep your account login details secure. Never share your password and always log out after use.
Read our Terms and Conditions for full details on age verification and account security.
bi baji's Commitment
Gambling should be purely for fun — not a source of financial stress or mental hardship. bi baji believes responsible betting is a conscious choice, not just a rule.
- Self-limit and cooling-off features available
- 24/7 live chat support in Bengali
- Full account suspension option available
- Age verification for 21+ is mandatory
- Personal data kept secure and private
What Responsible Gambling Is and Why It Matters
Betting and online casino games are a form of entertainment. Problems arise when someone spends beyond their means, keeps playing in hopes of winning back lost money, or spends less time with family. Responsible gambling means knowing your limits, staying within them and seeking help when needed.
bi baji believes every player has the ability to understand their own situation. But under pressure, making the right decision can sometimes be hard. That is why we provide various tools and support measures, so you can stay in control yourself.
If you ever have questions about gambling or want to learn more about our services, our FAQ page has plenty of information. Our support team is also available 24/7 via live chat.
Stay informed about our Privacy Policy — your account information and transaction history are kept completely confidential.
Limit-Setting Tools
On bi baji, you can use the following tools to manage the pace and cost of your play. They can be activated from your account settings, or you can contact support for assistance.
Deposit Limit
Set a fixed cap on your daily, weekly or monthly deposits. Once set, the limit takes effect immediately; increasing it requires a waiting period.
Session Time Limit
Decide in advance how long you will play in one sitting. When the set time is up, your session will end automatically and you will receive a notification.
Cooling-Off Break
If you want a short break from betting, activate cooling-off. You can choose a period of your own preference, from 24 hours up to 6 weeks.
Self-Exclusion
If you want your account fully closed for a longer period, choose self-exclusion. Once this decision is made, the account cannot be reopened for the duration you selected.
Betting History Review
Your account shows a full history of all transactions and bets. Review your own patterns regularly — this helps you make informed decisions.
Contact Support
For help setting any limit or with any account matter, speak to our support team in Bengali via 24/7 live chat. You can also reach us by email.
Warning Signs of a Problem
If any of the following apply to you or someone close to you, it is worth paying attention. These may be early signs of problem gambling.
Financial Signs
- Spending more on bets than you can afford
- Placing more bets to try to win back lost money
- Borrowing money or dipping into savings to bet
- Hiding your betting spending from your family
Behavioural and Emotional Signs
- Being unable to stop betting or feeling out of control
- Withdrawing from family and friends
- Losing focus on work, studies or responsibilities
- Feeling irritable, anxious or short-tempered after a loss
If any of these signs occur regularly, pause and read the support section below. Asking for help is a sign of strength, not weakness.
Where to Get Help
Hiding a problem does not solve it. Seeking help from family and professional counsellors — in addition to bi baji support — is the most effective course of action.
bi baji Live Chat Support
Support is available 24 hours a day, 7 days a week in Bengali and English. Speak directly about account limits, self-exclusion or any concern you have.
24/7 active In BengaliEmail Support
If you prefer not to use live chat, write to us by email with full details. The support team will reply in Bengali as quickly as possible. Email address: [email protected]
Email supportFamily and Professional Support
Talk openly with a trusted family member. If needed, see a mental health counsellor or therapist — this is the most effective form of support.
Professional counsellingTips for Healthy Play
Following these simple habits keeps betting an enjoyable experience:
- Set a budget for the day before you start betting and stick to it.
- Accept a loss when it happens — do not try to recover losses on the same day.
- Never bet while drinking or under emotional stress.
- Take regular breaks — avoid long sessions.
- Do not treat betting as a source of income — it is entertainment.
- Spend time with family and friends and keep up with your hobbies.
- Use the deposit limit tool as a preventive measure.
The Role of Family
If someone close to you is affected by problem gambling, keep the following in mind:
- Speak calmly without anger or criticism.
- Do not pay off their debts — this makes the problem worse.
- Encourage them to seek help from a professional counsellor.
- Seek emotional support for yourself too — family members are also affected.
- Look into support groups or counselling services.